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Knowledgebase : Frequently Asked Questions
There are many different reasons that Belt Analyst might not be working. Here is a list of a few possible issues: 1. You have an old version that requires you to run the program as an administrator. If you do not have your MES up to date, try making su...
OCC is no longer using USB keys to transport updated versions of our software. We can give you version 10.4 for free to replace your USB key; just give us your name, email, and company and we will send you a download email for version 10. If you want t...
Open the 2D/3D profile in Belt Analyst. A window will appear on the task bar that is labeled 2D or 3D Conveyor. Right click this window and select Maximize. In windows 7 you will have to hover over the belt Analyst icon the start bar. Two items should s...
Version 15: Open Belt Analyst, click on Report, and add your logo into the "Custom logo path" section on the right hand side of the window. Version 14 or lower Logo needs to be 2 inches x .67 inches (50mm x 17mm) and saved as "MyLogo.bmp" or "MyLogo.j...
Some customers who have Norton may have experienced their software being deleted from their computer after a virus scan. If you update your copy of Norton and un-quarantine Belt Analyst, Norton will not delete the program during a scan.
To add the Belt and Idler databases, open Belt Analyst and click Edit then Check Database Updates. Click the check box for either the Belt or the Idler or both in both windows. Click Download Selected Files and Updates to download the available databases....
The system requirements are as follows: 1. Windows (XP,Vista,7) 2. 512 MB RAM 3. 1.0 Ghz Processor 4. .NET Framework 3.5 5. Internet Connection(Required for Activation and at least 1 every 60 days) 6. Microsoft Excel 2005 or higher (for Vertical, ...
The system requirements for Bulk Flow Analyst are as follows: 1. Windows (XP, Vista, 7) 2. .NET Framework 3.5 3. Internet Connection(Required for Activation and at least 1 every 60 days) Minimum 1. 2 GB RAM 2. 1.0 Ghz Processor Recomended 1....
If your Auto button is grayed out, it most likely means that a Target Tension has been set. To check your Target tension, click Options, then Target Tension.
Open Your Belt Analyst directory. Find the Templates folder and delete it. This will reset the templates so that they are all available in Belt Analyst.
If you no longer have access to the computer the license is activated on or your computer has crashed, you can now deactivate the license remotely, without having to call OCC. To deactivate the license, follow these instructions. 1. Log in to your licen...