My floating license isn't working. What can I do?
Posted by Tawna Kjera on 23 August 2013 10:54 AM
Floating licenses uses a centralized server to store the license. In order to “float” the license to different computers, there must be a constant internet connection. If there is no connection, the license will return to the server within 4 minutes of losing internet signal. Opening the program on one computer will check out the license from the server and the license will no longer be available to other activated users. Once the program is closed, it will take about one minute for the license to become available again. There is also a checkout feature for the floating license. A user can check out the license for up to 14 days and use it without an internet connection. Once the 14 days have passed, the license will return to the server and be immediately available.

If you know that your floating license is not being used, wait a day and try activating again. If it still does not work, contact Overland Conveyor with your license ID.

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